PAYMENT
Payment through Paypal, which accepts many credit cards and other payment types.
SHIPPING
We do not make a profit on shipping like some sellers. Our charges are actual costs for shipping and packing. However, shipping calculators do not do well with multiple orders, so you may receive a partial shipping refund if overcharged. Processing times are 3-5 days after purchase. This allows for delays such as getting snowed in. However, orders usually go out faster than that.
Shipping is usually by the cheapest method the USPS offers to save you money, plus the cost of tracking, insurance and packing materials. If you need faster shipping, contact me for availability (overnight shipping is not available in my rural area, nor are UPS or FedEx usually). All items are shipped with tracking info/insurance #'s to avoid scammers and to verify return/refund requests. Orders may not be accepted from zip codes that can't be insured.
INTERNATIONAL BUYERS
I do not ship to EU, UK, or countries that cannot be insured. Some items may be sent Priority or Registered Mail for added security. Customs/VAT/brokerage fees are your responsibility. Remember also that international packages can take a long time to deliver, anywhere from 2 weeks to 4 months, depending on the postal system and customs! We have no control over this, and by placing an order you are agreeing to wait for the delivery.
REFUNDS AND EXCHANGES
Refunds ONLY if item is substantially different from the description and photos. Photos are a part of the description. View them for signs of wear and damage. Because of the possibility of switching, jewelry made of fine gold/gems and large collections (stamps, coins, etc.) are NOT returnable for any reason. No returns/refunds on custom orders or on perishable items. I use lots of photos and secret marks to confirm the validity of all returns. All other items: 7-day return privilege from day you received it, and should be back to me within 18 days of day you received it (foreign buyers-I realize our Homeland Security can delay that. I take the postal cancellation date into consideration).
Most of my items are antique or vintage so naturally are often NOT going to be in perfectly new condition as a result (faults will be shown/listed), therefore items cannot be returned for those listed or photographed faults/wear. Return shipping is the responsibility of the buyer. Shipping charges are not refunded. No partial refunds. Full refund of item price once it is returned. Item must be returned in the condition it was sent to you. Damaged/lost in shipping...you must fully cooperate with filing a claim with the post office or shipper. This means holding on to the box and packing materials. You will likely have to photograph them, and may need to take both the packaging and item into the shipper for inspection. You will be refunded once the claim is finalized.
ADDITIONAL POLICIES AND FAQs
Many of my items are one-of-a-kind, and I have local customers looking at them. If you buy something that has just sold locally and wasn't yet removed, the order will be cancelled and your full payment returned to you, unless I have a duplicate item in stock. You can always contact me before your purchase to confirm the item is still available.
Dayspring Collectibles
27898 Douglas Ave.
Ackley, IA 50601-9772
319-347-2731 (answering machine picks up calls)